How ordering works
There is no checkout on this website. You order by messaging us on WhatsApp, and we confirm what is in stock, what it costs and how you would like to receive it before anything is charged or sent.
You are also welcome to walk in and buy over the counter at either shop.
Collection
We will put your items aside for you to collect at either shop during trading hours - Monday to Saturday 08:30-17:00, Sunday and public holidays 08:30-12:00. Items are held for 3 days. Collection is free.
Courier delivery
We can courier your order to you. The courier fee depends on where you are and how big the order is, so we quote it to you on WhatsApp and only send once you have agreed to it. Delivery times are set by the courier and are outside our control, but we will give you a realistic estimate up front and pass on any tracking details we receive.
Risk in the goods passes to you once the courier collects them from us. If a parcel arrives damaged, tell us within 48 hours with a photo and we will sort it out.
Payment
Collection orders are paid in-store. For courier orders we will confirm payment arrangements with you on WhatsApp before dispatch.
Problems with an order
If something is faulty or not what you asked for, see our Refund Policy or bring it back to either shop.
Contact us
The Grooming Bar (TGB Barbershop)
Kiosk 1, Vaal Walk Shopping Complex, 102 DF Malan Street, Vanderbijlpark, 1911
Vaalgate Shopping Centre, DF Malan Street & Attie Fourie Street, Vanderbijlpark, 1911
Phone / WhatsApp: 071 489 3052